Dell believes that a well-planned and maintained storage infrastructure can support growing data requirements without the corresponding increase in cost and complexity. Intelligent data management allows organizations to optimize the value of their storage investment with a better use of resources. Dell Data Management Services can help customers design, implement, manage and maintain storage infrastructures that satisfy data availability, retention and recovery requirements.
Dell™ ProSupport™ —True enterprise-class support for complex environment with complex. More than 80 percent of IT budgets go to infrastructure maintenance costs, leaving little room for innovation. With the right support solution from Dell, you can focus on your core business.
ProSupport Enterprise Suite
Dell ProSupport Plus
Designed for customers who want premium hardware and software support.
Includes: • Single point of contact with access to highly trained experts • Available 24x7x365 • 3rd party collaborative assistance • Support in 165+ countries and 55 languages
Designed for critical systems in a customer’s environment.
Includes: • Dedicated Technical Account Manager • Direct access to elite ProSupport Plus engineers • Remote monitoring and automated support with SupportAssist • Monthly reporting and performance recommendations
Dell Enterprise Deployment
Dell Enterprise Deployment Services ProDeploy Enterprise Suite* offers a full range of deployment services and professional certifications to help you get more out of your technology starting on day one. Choose ProDeploy Plus for the most complete deployment offer available in the market, ProDeploy for expert configuration and installations, or Basic Deployment for worry-free hardware installations.
Dell Education Services Decrease downtime, improve utilization and ensure business continuity with storage training from Dell Education Services. Choose from courses designed to introduce Dell EqualLogic storage and prepare you for more advanced topics to courses that dive into the advanced features included in the storage solution and how to apply best practices.