Dell and the National Federation of Independent Business (NFIB) - a leading advocacy organization of small and independent businesses - founded the Dell/NFIB Small Business Excellence Award in 2004 in the United States. It was inspired by Michael Dell's experience starting a small business 25 years ago. Now in its sixth year in the United States and the fifth year in Canada, the award program has expanded to 13 countries worldwide. See Award News for details.
"Almost 25 years ago, as a small business, we introduced the direct model with a singular focus on listening to customers and working hard to get them exactly what they need. Listening and delivering on behalf of customers has been instrumental in our growth. Our partnerships give us an opportunity to highlight the successes of today's small businesses around the world."
-Michael Dell, Dell Chairman and CEO
2008 Global Winner - Wiggly Wigglers
Wiggly Wigglers, a rural, England-based natural gardening company, was awarded for its innovation and leadership in social media. Using tools like Facebook® , podcasting and blogging, Wiggly Wigglers has grown to serve 90,000 customers worldwide while cutting their advertising budget by 80%.
"We are thrilled to receive this award and can't wait to start blogging and podcasting with our customers all over the world to let them know," Wiggly Wigglers founder and director Heather Gorringe said.
See the Award News to read more about Wiggly Wigglers and all our past winners and finalists. Visit Dell's Small Business Flickr® page for downloadable award winner photos.
Fifth P Solutions
The 2009 Dell Small Business Excellence Award finalists in Canada include:
Britec Computer Systems, Calgary, Alberta, is a multi-disciplinary technology solutions provider specializing in design, implementation, operation, and administration of corporate computing environments in Canada. Britec uses customer relationship and project management tools to enhance productivity and also has a virtual infrastructure that allows for business mobility and faster customer service.
Hour-Zero Crisis Consulting Ltd., Edmonton, Alberta, specializes in K-12 school emergency preparedness. Powered by a robust web-based application, which features interactive mapping, online training, critical data management, pandemic planning and first responder access, the organization helps school districts develop, operationalize and maintain their plans quickly, efficiently and cost-effectively.
Jolera Inc., Toronto, Ontario, is a global provider of IT solutions with a key focus on the not-for-profit sector. Jolera’s suite of services includes: 24/7 technical support, onsite service personnel, network migrations and deployments, sharepoint and .net development, as well as disaster recovery planning/implementation. Jolera utilizes various technology applications to enable data management, employee training, client documentation, internal workflow, employee collaboration and task management.
Nisha Technologies Inc., Ottawa, Ontario, is one of Canada's fastest growing aboriginal suppliers of professional services and enterprise products. The company’s robust IT infrastructure enables it to manage its telecommunications systems and client interactions to deliver better customer service in a cost-effective manner.
Race Headquarters, Coquitlam, British Columbia, specializes in processing sporting events’ timing and results using technology tools that record participants running times for over 120 events throughout Western Canada. By keeping its website regularly updated with event statistics and results, the organization enables its clients and event participants to access relevant information and resources.
RIGHTSLEEVE, Toronto, Ontario, is a promotional design agency that uses creative design, promotional products and technology to deliver marketing results for its clients. Through its internally developed open source customer/vendor relationship management and employee collaboration system, the agency benefits from real-time feedback and input from internal and external stakeholders.
RITZ Machine Works Inc., Dauphin, Manitoba, is a tube-bending/machining company in rural Manitoba that produces components for original equipment manufacturing customers in Canada and the United States. The company deployed computerized hi-tech machines to measure and bend tubes for higher precision and speed, and also uses advanced handprint technology to efficiently manage employees’ work-hours and payroll systems.
SAFEC Inc., Saint-Laurent, Quebec, Support and Financing for Entrepreneurs in Canada was created to provide those wishing to develop or establish a business in Canada with the assistance and support needed to achieve their most daring projects. Powered by a unique web-based search tool, this organization provides crucial and specific information to help entrepreneurs accomplish their business goals.
Wildplay Ltd., Victoria, British Columbia, is an adventure recreation company that brings wilderness playgrounds to urban areas. To improve guest experience, streamline reservation processes and simplify sales, Wildplay developed its own Reservation and Point of Sale System to meet its specific business needs and improve customer experience.
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*NO PURCHASE NECESSARY to enter. Open to companies with 100 or fewer employees. Award entries will be accepted from February 2 through April 3, 2009. Contest void where prohibited. For full details and information about entering, go to www.dell.ca/CEAward. Sponsored by Dell, Inc.