| | Health Check | Basic | Advanced | Premium |
| Telephone Support Options: | FREE | $59 | $89 | $129 |
| Check hardware, software, & operating system problems (fixes not included) |  |  |  |  |
| Clean & remove temporary files (temp folder & recycle bin) |  |  |  |  |
| Create a restore point so the system is in operable condition |  |  |  |  |
| We will provide you with a proposal on how to fix the problem(s).
If it is a simple fix, our Service Expert will solve it immediately |  |  |  |  |
Clean and remove unwanted files:
- Internet Explorer (cache, cookies)
- Windows Temporary Files
|
|  |  |  |  |
| Enable firewalls to improve system protection |  |  |  |  |
| Check attached peripheral(s) (e.g. – printer, router, storage device, etc.) |  |  |  |  |
| Run disk clean up wizard |  |  |  |  |
| Run hard disk error check |  |  |  |  |
| Update critical Windows files & service packs and enable automatic updates to keep the system running healthy in the future |  |  |  |  |
| Conduct broadband speed test & advise you of the outcome |  |  |  |  |
| Back up and modify your configuration file for system performance |  |  |  |  |
| Back up and modify your registry file for system performance |  |  |  |  |
| Enable or disable unnecessary system services (Computer Browser, Internet Connection Sharing) |  |  |  |  |
| When the service is complete, our Service Expert will provide you with an overview of the services performed |  |  |  |  |