Minimum Dell tech support troubleshooting requested for dispatch:
Describe exactly the problem you are having
What have you done to correct the problem? (Reboot, Reloaded, Reseated)
Describe the power source the computer is plugged into?
What color are the diagnostic LEDs?
What beep codes does the system produce?
Have you checked the BIOS settings?
Have you run the Dell diagnostics?
What operating system is the computer running? Same one it shipped with?
Has any new software or hardware been added prior to the failure?