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CUSTOMER MASTER SERVICES AGREEMENT
|Customer Master Services Agreement|
This agreement applies to the Service Descriptions set forth below unless you have a separate signed
agreement with Dell in which case the separate signed agreement applies.
HARDWARE SERVICE CONTRACTS
IT Consulting and Professional Services
Support Service Options
Connected Classroom Services
Asset Protection Options
Data Protection Options
IT Management Software-as-a-Service (SaaS)
Dell has closed our DDM, RIM and eSmart SaaS solutions to new customers as of February 13th, 2012. This specification sheet is posted at the link below for the convenience of customers who purchased this service from Dell prior to February 13, 2012.
CONTRACTS NOT AVAILABLE FOR NEW PURCHASE:
Virtualization Readiness Assessment:
ProSupport for Software