Select Dell Products Now Available at FUTURE SHOP

Select Dell Products Now Available at FUTURE SHOP

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Frequently Asked Questions

Q: Can I order a custom-configured Dell computer at FUTURE SHOP?
A: No, the Dell products available at Future Shop are the pre-configured/pre-built computers and monitors listed on this page.

Q: Can I buy the Dell products available at FUTURE SHOP on Dell.ca?
A: Dell Computers available at FUTURE SHOP are pre-configured. All other Dell products sold at FUTURE SHOP are available on Dell.ca.

Q: How do I return a Dell product purchased at FUTURE SHOP?
A: FUTURE SHOP offers a 14 day return policy. All Dell products purchased through FUTURE SHOP should be returned and be in compliance with FUTURE SHOP’s return policy in order to receive a refund. Please refer to the FUTURE SHOP return policy or speak to a FUTURE SHOP sales representative for more information.

Q: What kind of warranty is included on Dell products purchased through FUTURE SHOP?
A: All Dell products come with a 1-year limited warranty*, Dell Flat Panel monitors come with a 3yr limited warranty. These warranties are covered by Future Shop.

Q: Is there a registration process for Dell products purchased at FUTURE SHOP?
A: No. Future Shop is authorized to perform Technical Support on all Dell Systems sold in Future Shop stores.

Q: Are extended warranties available?
A: FUTURE SHOP offers the opportunity to purchase additional customer support at the time of purchase. All additional years will be covered by FUTURE SHOP technical support. Please speak to a FUTURE SHOP sales representative for more information.

Q: Who can I contact if I need technical support?
A: Contact the store from which you originally purchased the system.

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All prices exclude taxes and environmental advanced disposal surcharges where applicable. Prices subject to error, change and/or substitution at Dell's discretion at any time without notice. Dell cannot be responsible for errors in typography or photography. Unless otherwise specifically advertised, promotional offers are not combinable with any other offer or volume based or other discounts to which you may be entitled. Advertised configurations and limited time offers only available to customers in Canada. All purchases subject to Dell's Customer Agreement or Dell's standard terms of sale, Dell's limited warranty terms and the applicable Dell or third party service agreement. Copies available on request or at www.dell.ca. Remember to back-up your data. Dell is not responsible for lost or corrupt data or software. Limit one (1) offer per eligible system. Dell reserves the right to limit quantities to five (5) systems per customer.