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Financing and Leasing for Small & Medium Business

Financing and Leasing for Small & Medium Business
Frequently Asked uestion
Dell Financial Services Home

Financing Options

Fair Market Value Lease
$1 Buy Out Lease
48 Month Purchase Plan
48 Month, 90 Day Deferred Plan
Financing and Leasing offers

Financing Resources

Financial Products at a Glance
Estimate My Payment
Asset Recovery Services
End of Lease Program
FAQ
Downloadable Information
QWhat is the residual?
QWho and what determines the residual?
QWhy didn't I qualify for your advertised rate?
QWhere does DFS get your credit information from?
QCan I add on additional products or services during the term of the lease?
QWhat is the process to apply for credit?
QWhen does the payment start?
QWhat would be my buyout amount be if I made XX payments and decide to buy it out?
QDo you notify me when the lease is going to expire?
QWhat is the return/buyout procedure?

QWhat is the residual?
AIn the case of Fair Value Market (FMV) leases, the residual means the price (as determined by Lender) for the equipment, assuming that it is in good repair.
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QWho and what determines the residual?
ADFS utilizes an industry standard for comparison to determine residual.
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QWhy didn't I qualify for your advertised rate?
AYour credit score, obtained from our credit bureau, determines which rate you qualify for.
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QWhere does DFS get your credit information from?
AThe majority of our credit information is pulled from Equifax and Transunion, third party business credit bureaus.
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QCan I add on additional products or services during the term of the lease?
AYou may add on additional products and services within the first 30 days of your equipment ship date.
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QWhat is the process to apply for credit?
ATo finance your Dell business online purchase with our Fair Market Value lease product, following these 3 easy steps:
  1. At Payment page, choose Business Lease as payment option
  2. Complete the Business and Personal Information sections and submit application. You will be contacted by the end of the next business day regarding the status of your application
  3. Proceed by clicking the ‘Continue’ and ‘Submit and Verify’ to submit your Dell order
For all other leasing option besides the Fair Market Value lease, please call us at 1-888-438-1112, option 5 to apply and purchase through a Dell representative.
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QWhen does the payment start?
AYour first payment usually commences approximately 30 days from the time you receive your last piece of equipment on your Dell order. To obtain your first payment due date, you may visit us online at www.dellfinancialservices.ca or call Customer Service at 1-877-272-2012 a few days after all your equipment has been received to hear the first payment due date message
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QWhat would be my buyout amount be if I made XX payments and decide to buy it out?
ATo determine your buyout amount, please visit us online at www.dellfinancialservices.ca or contact Customer Service at 1-877-272-2012
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QDo you notify me when the lease is going to expire?
ADFS does not notify you when your lease is going to expire. As per your contract, you are requested to let us know 90 days prior to end of term as to your intentions of whether you want to return, purchase or renew. If DFS is not contacted, your contract automatically enters into automatic monthly rentals at the same rate as the monthly payments were during the term of the contract. Please contact Customer Service at 1-877-272-2012
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QWhat is the return/buyout procedure?
AOnce your end of term decision is made, please contact our Customer Service team at 1-877-272-2012 and they will be glad to assist and provide you with the appropriate instructions. See here for more end of lease information.
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Please note that this information is provided by Dell Financial Services Canada which is a separate entity from Dell Canada.
All prices, specifications and promotional offers are subject to error, change and/or substitution at Dell's discretion at any time without notice. Dell cannot be responsible for errors in typography or photography. Unless otherwise specifically advertised, promotional offers are not combinable with any other offer or volume based or other discounts to which you may be entitled. Advertised configurations and limited time offers only available to business customers in Canada with 99 employees or less. All purchases subject to your Customer Agreement or Dell's standard terms of sale, Dell's limited warranty terms and the applicable Dell or third party service agreement. Copies available on request or at www.dell.ca. Remember to back-up your data. Dell is not responsible for lost or corrupt data or software. Limit one (1) offer per eligible system. Dell reserves the right to limit quantities to five (5) systems per customer.


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