What is the Installment Loan?
The Installment Loan is a loan which enables you to enjoy your Dell purchases by making 12, 24, 36 or 48 equal monthly payments, conveniently through our pre-authorized payment plan. Financing not available in Quebec.
What are the available interest rates?
Interest rates are determined by the Lender, Dell Financial Services Canada, based on its credit underwriting guidelines and depending on your creditworthiness, as determined by Lender in its sole discretion. For the Installment Loan, available interest rates are 13.99%, 16.99%, 18.99%, 21.99%, 26.99% and 28.99%.
How do I make my monthly payments on the Installment Loan?
By using chequing or savings account details you provide to us, convenient payments will be auto debited from your account on a monthly basis.
When is my first payment due on the Installment Loan?
The first payment will be automatically deducted from your bank account 1 month after your entire order is shipped.
Why does Dell Financial Services ask for my SIN number?
To complete your financing quickly and efficiently, your SIN number, together with other personal information provided to us by you, is used by Dell Financial Services to access your credit bureau information. SIN numbers are unique. Therefore, a SIN number increases the likelihood we obtain your personal credit file when we place a request to credit reporting agencies.
Am I required to provide my SIN number to Dell Financial Services when I apply for credit?
You are under no obligation to provide your SIN. If you choose not to provide your SIN, Dell Financial Services can still access your credit bureau information but you will need to be prepared to provide Dell Financial Services with other personal information such as a major credit card number and your date of birth.
Why do I have to have the same Bill-to and Ship-to addresses on my order?
To ensure a timely execution of your financing order, the same bill-to and ship-to addresses must be on the order. By having this, it protects you from fraud as well as ensures you will receive the equipment you ordered.
What happens to my order if I am not approved for financing?
Should your order not be approved for financing, you will receive such a message shortly after your credit application is submitted. At this point you will be routed to choose another payment option or you may contact Dell for further assistance.
Why don’t I see an option to pay for a purchase using my Dell Preferred Account (DPA)?
The Dell Preferred Account, a revolving line of credit, is no longer available to new customers. If you already have a DPA, you will no longer be able to pay for new purchases with this account. You will need to pay all remaining balances on your Dell Preferred Account per your statement. You will continue to have the option to finance your Dell purchases on an Installment Loan.